Six77 Privacy Policy

1 About This Policy

Six77 takes your privacy seriously. This Privacy Policy explains how Six77 ("the Platform", "we", "us", "our") collects, uses, stores and protects personal information relating to users of the platform ("you", "your"). It also explains your rights in relation to that data and how to exercise them.

This policy applies to all personal data collected through your use of the Six77 website and platform, including during registration, account management, deposits, withdrawals, sports betting, casino gameplay, bonus claims, and interactions with customer support. It should be read alongside the Terms and Conditions and our Responsible Gaming policy.

Six77 is committed to using your personal data only in ways that are necessary, proportionate and consistent with the purposes described in this policy. We do not use your data in ways that would be unexpected or contrary to your interests as a player.

2 Data We Collect

Six77 collects the following categories of personal data from users of the platform:

We do not collect sensitive personal data beyond what is required for identity verification and responsible gaming obligations. We do not collect biometric data.

3 How We Use Your Data

Six77 uses the personal data we collect for the following specific purposes:

• Account management — creating and maintaining your Six77 account, authenticating your login, and managing your account settings and preferences.
• Payment processing — facilitating deposits and withdrawals in PKR via JazzCash, Easypaisa, Raast, bank transfer, cards and mobile wallets.
• Identity verification — verifying your age, identity and payment method ownership as required for responsible gaming and financial security.
• Customer support — responding to your queries, resolving disputes and managing feedback you submit through support channels.
• Responsible gaming — monitoring play patterns to identify potentially harmful behaviour and applying limits, reminders or restrictions where appropriate.
• Security and fraud prevention — detecting and preventing fraud, unauthorised account access, abuse of bonuses or promotions, and irregular betting activity.
• Platform improvement — understanding how players use the platform to improve game selection, performance, navigation and overall user experience.
• Marketing communications — sending you promotional offers, bonus notifications and platform news, where you have not opted out of such communications.

You can opt out of marketing communications at any time by updating your notification preferences in your account settings or by contacting support. Opting out of marketing will not affect your ability to use the platform or receive service-related messages about your account.

4 Payments and Identity Verification

When you make a deposit or request a withdrawal on Six77, your transaction is processed through our supported payment partners. For deposits and withdrawals in PKR, this includes JazzCash, Easypaisa, Raast, bank transfer, cards and mobile wallets. Payment data shared with these processors is limited to what is strictly necessary to complete the transaction.

Six77 conducts Know Your Customer (KYC) verification to confirm the identity of players before processing withdrawals. This process may require you to submit:

• A copy of your CNIC (front and back) or other valid government-issued photo ID.
• Proof of ownership of the payment method used (e.g., screenshot of your JazzCash or Easypaisa wallet showing your registered number).
• Proof of address, if requested during an enhanced verification review.

Verification documents are stored securely with restricted staff access. They are used solely for identity confirmation and anti-fraud purposes and are not shared beyond what is necessary for these purposes. Once the retention period for such documents has passed (see Section 7), they are deleted or anonymised.

5 Cookies and Tracking

Six77 uses cookies and similar tracking technologies when you access the platform. Cookies are small text files stored on your device that help the platform remember your session, preferences and activity. The types of cookies used on Six77 are as follows:

• Essential cookies — Required for the platform to function. These maintain your login session, keep your account secure and enable core functionality such as the game lobby, betting slip and cashier. These cannot be disabled without breaking platform functionality.
• Functional cookies — Store your preferences such as language settings, preferred deposit method and responsible gaming reminders. Disabling these may affect your experience but will not prevent platform access.
• Analytics cookies — Help us understand how players navigate the platform, which games are most popular and where technical issues occur. This data is aggregated and does not identify you personally.
• Security cookies — Used to detect and prevent fraudulent activity, bot traffic and unauthorised access attempts.

You can manage non-essential cookies through your browser settings. Most browsers allow you to block, delete or receive notifications about cookies. Note that blocking essential cookies will affect your ability to log in and use the platform normally. Six77 does not use cookies to track your activity on third-party websites.

6 Data Sharing

Six77 does not sell your personal data. We share personal data only in the following limited and necessary circumstances:

• Payment processors — To facilitate deposits and withdrawals in PKR. Only the data required to complete a specific transaction is shared.
• Identity verification services — Third-party KYC providers who assist in verifying identity documents. These providers process data solely on Six77's instruction and are bound by confidentiality obligations.
• Technical service providers — Companies that help operate the platform infrastructure, including hosting, content delivery, analytics and security services. These providers access only the data needed to perform their specific function.
• Game content providers — When you play third-party casino or slot games on Six77, limited technical session data (such as a player session token) is shared with the game provider to enable gameplay. Game providers do not receive your full personal profile.
• Legal and regulatory requirements — Where disclosure is required by applicable law, court order or lawful authority, Six77 will comply. We will notify you where legally permitted to do so.
• Business transfers — In the event of a merger, acquisition or sale of the platform, user data may form part of the transferred assets. Affected users will be notified and the incoming entity will be bound by a privacy policy of equivalent standard.

All third-party service providers with whom Six77 shares personal data are required to maintain appropriate data security standards and to use the data only for the specific purpose for which it was shared.

7 Data Retention

Six77 retains personal data for as long as is necessary to fulfil the purposes described in this policy, and no longer. The following general retention guidelines apply:

• Active account data — Retained for the duration of your account's existence on the platform.
• Transaction records — Financial transaction records including deposit and withdrawal history in PKR are retained for a minimum period to satisfy standard financial record-keeping requirements, after which they are deleted or anonymised.
• Identity verification documents — Retained for the period required following account closure, after which they are securely deleted.
• Support communications — Retained for a reasonable period to enable dispute resolution and service improvement, then deleted.
• Usage and analytics data — Anonymised or aggregated after a reasonable period and retained in non-identifiable form for platform improvement purposes.

Following account closure, Six77 will delete or anonymise personal data within a reasonable timeframe, except where specific data must be retained longer to comply with applicable obligations. Retained data after this period is not used for any operational or marketing purpose.

8 Your Rights

As a Six77 user, you have the following rights in relation to the personal data we hold about you:

• Right to access — You can request a copy of the personal data Six77 holds about you. Contact support to submit a data access request.
• Right to correction — If any personal data we hold about you is inaccurate or incomplete, you can request that it be corrected. Some corrections (such as name changes) may require supporting documentation.
• Right to deletion — You can request deletion of your personal data. Where data must be retained due to legal or financial obligations, Six77 will explain what can and cannot be deleted and when deletion of the remaining data will occur.
• Right to restrict processing — In certain circumstances, you can request that Six77 restrict how your data is used while a query or complaint is being resolved.
• Right to object to marketing — You can opt out of marketing communications at any time through your account settings or by contacting support.
• Right to data portability — You can request your personal data in a structured, commonly used format so that it can be transferred to another service where technically feasible.

To exercise any of these rights, contact Six77 support through your account or via email at [email protected]. Six77 will respond to all data rights requests promptly. We may need to verify your identity before processing a request to ensure data is not disclosed to an unauthorised party.

9 Children's Privacy

Six77 is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is conducted as part of the registration and KYC process. If Six77 becomes aware that an account is held by or has been used by a minor, the account will be closed immediately and any data collected will be deleted in line with our standard procedures.

Parents and guardians who believe a minor may have registered on Six77 should contact support immediately. We take such reports seriously and act on them promptly. For guidance on keeping young people safe online, visit the Responsible Gaming page.

10 Security

Six77 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. Security measures in place include:

• Encryption of data in transit using TLS/HTTPS across all platform connections.
• Encryption of sensitive data at rest, including payment details and identity documents.
• Restricted internal access to personal data on a need-to-know basis, with access logging.
• Regular security reviews of platform infrastructure and third-party integrations.
• Two-factor authentication options for account login to help you protect your own account.

No online system can guarantee absolute security. You also play a role in keeping your account secure: use a strong, unique password, do not share your credentials with anyone, and contact support immediately if you suspect unauthorised access to your account. Six77 will never ask for your password via email, chat or phone.

11 Changes to This Policy

Six77 may update this Privacy Policy from time to time to reflect changes in our practices, the platform's features, or applicable requirements. When updates are made, the "Last Updated" date at the top of this page is revised. For significant changes, we may notify registered players via their account contact details.

Continued use of the Six77 platform after an updated policy has been published constitutes acceptance of the revised policy. If you have concerns about a policy change, please contact support or review the updated terms before continuing to use the platform.

12 Contact Us

If you have questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal data is being used, please get in touch with the Six77 support team.

You can reach us through the live chat feature in your account, or by email:

[email protected]

For questions specifically related to responsible gaming, deposit limits or self-exclusion, please visit the Responsible Gaming page where full guidance and tools are available.